FAQ

Processing time is usually 1-2 business days depending on the number of clothes and the service type chosen. We will provide an estimated time when you drop off your clothes.

No, we use natural cleaning agents that are safe for skin and the environment. All products we use have been tested and certified.

You can book through our website, send a message on WhatsApp, or visit the store directly. We also offer pickup and delivery services for customers who need it.

Yes, express service has an additional fee of 2% of the total cost. This service is available for same-day drop-off orders.

We have a clothing tracking system and insurance for every order. Each piece of clothing is tracked from start to finish during the washing process.

Yes, we accept luxury brand clothing and use special techniques to maintain their quality. Please inform us if there are any items requiring special care.